No sound from iPad app

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2 comments

  • Official comment
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    Piascore Support

    Maybe the device is silent mode.

    Please unlock sound button.

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  • Avatar
    Vyneta Ryan

    It is not in silent mode. Other apps play sound, including the same mp3 files, without issue. Also, the tuner, piano and metronome features work correctly and play sound. It is only the music and movie features that don't play sound.

    The same music videos that don't play sound in the movie feature play with sound correctly in the browser. I have one friend with the larger version of the iPad that is able to play mp3 files and videos, and I have another friend who is having the same sound issue that I am.

    Will it work better if I download the mp3 from iTunes instead of Dropbox?

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