No sound from iPad app
I installed Piascore on my iPad (running iOS 11.4). I downloaded a mp3 music file for one of my scores, but when I try to play it, there is no sound. I can get the file to play correctly from inside the Dropbox app, so the file is good. I also have no sound when playing a Movie inside the app. The same video plays with sound fine in Safari on Youtube. Is there a sound setting inside the app that may be muted? The volume slider in the player is all the way up, but nothing comes out.
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Official comment
Maybe the device is silent mode.
Please unlock sound button.
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It is not in silent mode. Other apps play sound, including the same mp3 files, without issue. Also, the tuner, piano and metronome features work correctly and play sound. It is only the music and movie features that don't play sound.
The same music videos that don't play sound in the movie feature play with sound correctly in the browser. I have one friend with the larger version of the iPad that is able to play mp3 files and videos, and I have another friend who is having the same sound issue that I am.
Will it work better if I download the mp3 from iTunes instead of Dropbox?
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